The Challenge
Viljandi Hospital, a leading regional healthcare provider in Estonia, was selected to pilot the country’s national early lung cancer screening program. The goal? Detect lung cancer before symptoms appear, dramatically improving treatment outcomes and reducing strain on the healthcare system.
The program also needed to engage family doctors and nurses in proactive patient outreach and risk assessment. But the team quickly hit a roadblock: their existing workflow relied on spreadsheets, paper notes, and disconnected systems scattered across multiple locations.
They needed a centralised tool that could support logical workflows, streamline collaboration with primary care teams, and handle the complexities of a multi-site screening program.
The Solution
Viljandi Hospital chose Menken Trials EDC as their backbone for data collection, participant tracking, and clinical collaboration. The flexible system replaced manual processes with a customisable workspace built around their actual needs.
With Menken Trials EDC, the team could:
- Keep all screening data in one secure, centralised workspace
- Filter and sort patient lists by risk score
- Create risk-score questionnaires for doctors and nurses
- Provide individual access for each practice, while maintaining full oversight
- Track progress, reminders and follow-up actions
- Ensure GDPR-compliant, pseudonymised data storage in Europe
The Menken Trials team worked closely with Viljandi Hospital to configure the platform from the ground up—from logic and access controls to custom reminders and smart flagging.
Menken Trials EDC gave us exactly the functionality we needed. The lists and questionnaires are logical and smooth—our teams immediately felt the difference.
Diana Saljukova, Project Lead, Viljandi Hospital
The Impact
Menken Trials EDC transformed efficiency across the entire screening workflow—not just for the central study team, but for family doctors and nurses in the field.
Family doctors could access their patient lists and complete questionnaires without any additional training. Coordinators gained instant visibility into who needed follow-up, what information was missing, and how different sites were progressing.
Features like column sorting, visual reminders, and study-specific user access meant every team member saw exactly what they needed—nothing more, nothing less.
The result? A screening program that runs smoothly across multiple sites, with seamless collaboration between hospital coordinators and primary care providers.
It’s a very user-friendly and flexible system. But what really made it work was the Menken team: fast responses, thoughtful solutions, and genuine collaboration. We didn’t just buy a platform—we gained a support team.
Andrus Aavik, The Head of Diagnostic Clinic, Viljandi Hospital
What Made Menken Trials Stand Out
What convinced Viljandi Hospital to move forward with Menken Trials wasn’t just functionality, it was the people behind it.
I haven’t come across another team as responsive, competent, and solution-driven as Menken. They always consulted with us before any changes, and the platform was often delivered ahead of deadlines. That’s rare.
Andrus Aavik, The Head of Diagnostic Clinic, Viljandi Hospital
Beyond the technology, Menken brought something every complex public health initiative needs: a partner that listens, adapts, and delivers.
“We didn’t just buy a solution, we got a solution with a team. And that’s what made the difference.”
Why It Matters — For Estonia and Beyond
The aim of this screening program is to detect lung cancer before any symptoms appear. Early diagnosis significantly increases the chances of successful treatment and recovery and it reduces the burden on our entire healthcare system.
Diana Saljukova, Project Lead, Viljandi Hospital
Would Viljandi Recommend Menken Trials?
Absolutely. It’s a highly flexible and intuitive system that can be configured to match your project’s exact needs. And with Menken, you don’t just get software — you get a team who makes sure your problems get solved.
